Privacy Policy

Privacy and Cookie Policy

Last updated: [4th March 2025]

This Privacy and Cookie Policy describes how Gloucestershire Garden Design (“we”, “our”, or “us”) collects, uses, and protects your personal data when you use our website. It also outlines the cookies we use and your rights regarding them.

By using our website, you agree to this policy.

1. Interpretation and Definitions

Interpretation

Words with initial capital letters have specific meanings as defined below. These definitions apply regardless of whether the terms appear in singular or plural form.

Definitions

• Company: Refers to Gloucestershire Garden Design.
• Services: Refers to the website and any services provided through it.
• User: Refers to any person accessing the website.
• You: Refers to the individual using the website or the organisation they represent.
• Cookies: Small files placed on your device to store browsing information.
• Personal Data: Any information that relates to an identified or identifiable individual.
• Usage Data: Data collected automatically, such as the pages you visit or the time spent on them.
• Website: Refers to Gloucestershire Garden Design, accessible at https://gloucestershiregardendesign.co.uk.

2. Data Collection and Usage

Types of Data Collected

Personal Data
We may collect the following personal data when you use our website:

• Name and contact information (e.g., email address)
• Usage Data collected automatically

Usage Data
Usage Data may include information such as:

• Your IP address
• Browser type and version
• Pages visited, time spent on pages, and the date/time of access
• Device-specific information, such as operating system and browser

Tracking and Cookies Data
We use cookies and similar technologies to collect information about your activities on our website.

3. Cookies Policy

What Are Cookies?

Cookies are small text files stored on your device to improve your browsing experience. They help us understand how the website is used, remember your preferences, and deliver tailored content.

Types of Cookies We Use

1. Necessary Cookies
   Essential for the website to function and cannot be disabled.

   • wpEmojiSettingsSupports: Helps determine if emojis can display correctly. (Session)
   • cookieyes-consent: Stores consent preferences. (1 Year)
   • elementor: Allows real-time content updates. (Persistent)

2. Analytics Cookies
   Help us analyse website usage to improve performance.

   • CLID: Tracks visitor interactions (Microsoft Clarity). (1 Year)
   • _clck: Retains user settings across visits. (1 Year)
   • SM: Synchronises data across Microsoft domains. (Session)
   • MR: Gathers analytics data (Bing). (7 Days)
   • _clsk: Consolidates pageviews for a session. (1 Day)
   • _gcl_au: Tracks ad efficiency (Google Tag Manager). (3 Months)
   • _ga: Tracks visitors and sessions (Google Analytics). (1 Year 1 Month 4 Days)
   • ga*: Counts pageviews (Google Analytics). (1 Year 1 Month 4 Days)

3. Performance Cookies
   Monitor website performance for a better user experience.

   • SRM_B: Used for unique visitor IDs (Bing). (1 Year 24 Days)

4. Advertising Cookies
   Provide personalised ads and track their effectiveness.

   • MUID: Tracks visitors for analytics and advertising (Microsoft). (1 Year 24 Days)
   • ANONCHK: Tracks ad clicks and session IDs (Bing). (10 Minutes)
   • IDE (Pre-emptive): Tracks ad performance for Google Ads. (1 Year)

How We Obtain Consent

We use CookieYes to display a cookie banner. This allows you to accept or manage cookies and withdraw consent at any time.

Managing Cookies

You can disable cookies through your browser settings. However, some features of the website may not work correctly without necessary cookies.

For more information, visit https://www.allaboutcookies.org.

4. How We Use Your Data

We use your personal data to:

• Provide and maintain our website.
• Monitor website usage and performance.
• Respond to your queries and requests.
• Ensure legal compliance and security.

5. Your Rights

Under the UK GDPR, you have the right to:

• Access, correct, or delete your personal data.
• Withdraw consent to data processing at any time.
• Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your rights are violated.

To exercise these rights, contact us at info@gloucestershiregardendesign.co.uk.

6. Data Retention

We retain personal data only as long as necessary for legal, business, or security purposes. Usage Data is retained for analysis unless it strengthens website security or meets legal obligations.

7. Security of Data

While we use commercially acceptable measures to protect your personal data, no method of online transmission or storage is 100% secure.

8. Third-Party Links

Our website may link to third-party websites. We are not responsible for their privacy practices or content. Please review their policies before providing personal data.

9. Changes to This Policy

We may update this policy periodically. Changes will be posted on this page with the updated date.

10. Contact Us

For questions about this policy, please contact us via email: info@gloucestershiregardendesign.co.uk.